Tenants and Potential Tenants

Tenants Information

We work closely with several hundred landlords in the region.  Our property websites – Rightmove, OnTheMarket and LiveLets are updated with available properties on a daily basis.

Our inside knowledge of the rental market in this region means we know what might be available and when, giving you the advantage of being one step ahead of the rest when looking for a home to rent.

As qualified professionals, we have accreditation from the Royal Institution of Chartered Surveyors and the National Association of Estate Agents.  Stephensons are members of Ombudsman Services Property Redress Scheme.  Client Money Protection is provided by The Royal Institution of Chartered Surveyors. Tenant’s deposits are registered with The Dispute Service tenancy deposit scheme

All properties are let on Assured Shorthold Tenancies, usually for an initial period of 6 months.  The rent is due monthly in advance.  A deposit (usually a month’s rent plus £100) is required.


Tenant Fees
Our fee structure is simple and straightforward, with no “hidden extras”. 
First applicant £210, each additional applicant or guarantor £90. Fees include VAT.
Referencing Requirements
All tenants will be referenced by Homelet, an independent referencing agency.
It is a Homelet requirement that a tenant’s gross monthly income is a minimum of 2½ x the monthly rent and that tenants should have been permanently employed in the UK for the previous 6 months. If you do not meet these requirements, an increased deposit, guarantor or 6 months’ rent in advance may be required. Guarantor’s monthly income should be 3 x the monthly rent.
Each applicant aged over 18 must complete the referencing forms and provide:-
Proof of residency :-
Driver’s licence showing current address.
Council Tax bill.
Utility bill dated within the last 3 months (water, electricity, gas or landline phone – not mobile).
Letter from employer (on company headed paper), confirming the applicant’s current address.
Proof of identity
The Immigration Act 2014 requires all occupiers to prove their “Right to Rent”. Each applicant MUST in person at the office provide either:-
National Identity Card
Biometric Residency Permit.
If the applicant does not possess these, other documents may be acceptable – please contact the office for details
Applicants please note:


All applications for tenancy are discussed with the landlord.  The submission of a completed application form does not guarantee the offer of a tenancy.  If Stephensons/the landlords do not proceed with references then all fees paid will be refunded.  If the application is withdrawn by the applicant or references are not acceptable, we will retain the application fee.

Each adult will be required to complete application forms.

Stephensons do not accept housing benefit applications or Undergraduate students.

On receipt of satisfactory references each adult will be required to sign the Tenancy Agreement and we will require payment of the initial month’s rent and deposit by bank transfer, Bankers Draft or Building Society cashier’s cheque payable to Stephensons. Future rent payments will be required by Standing Order.

We can talk you through the process of renting your home, and answer all your questions about renting a property, from how to pay your rent through to deposit schemes, and your landlord’s legal obligations.

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